This Privacy Policy explains how Made In Motion PBC ("Made In Motion," "MiM," "we," "us," or "our") collects, uses, and shares information about you when you use our mobile application, website, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Controller:
Made In Motion PBC
541 East 4th St
Boston, MA 02127
Last updated: December 9th, 2025
1. Information We Collect
We collect the following types of information when you use the Service:
1.1 Information You Provide Directly
- Account information – such as your name, email address, username. We do not request the use of a password currently.
- Profile details – such as avatar, preferences, and any optional information you choose to add.
- Content and Creations – designs, images, text, and other materials you create, upload, or share through the Service.
- Communications – messages you send us (e.g., support requests, feedback).
1.2 Information Collected Automatically
- Usage data – app interactions, features used, screens viewed, session length.
- Device and log data – device type, operating system, app version, IP address, device identifiers, crash logs, and diagnostic data.
- Cookies and similar technologies – on our website, we may use cookies or similar technologies to remember your preferences and understand how the Service is used.
1.3 Information from Third Parties
We may receive information about you from:
- Authentication information from Apple/Google if you use them to sign in.
- Payment confirmation from Stripe or app store providers.
- Analytics data from Firebase.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, provide, and maintain the Service.
- To allow you to create, customize, remix, and share Content and Products.
- To personalize your experience and show relevant features, suggestions, or content.
- To process purchases and manage orders in coordination with third-party payment and fulfillment partners.
- To communicate with you, including updates, security alerts, and support responses.
- To monitor, maintain, and improve the Service, including analytics and performance.
- To prevent fraud, abuse, and misuse, and to protect our rights and the security of the Service.
- To comply with legal obligations and enforce our Terms of Service.
3. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data under one or more of the following legal bases:
- Performance of a contract – where processing is necessary to provide the Service to you.
- Legitimate interests – such as improving the Service, securing our systems, and preventing abuse, where those interests are not overridden by your rights.
- Consent – where you have given us clear permission (for example, for certain marketing or optional analytics).
- Legal obligations – where processing is required to comply with applicable law.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers – with trusted vendors who perform services for us (e.g., hosting, analytics, customer support, email delivery, and cloud storage).
- Commerce and fulfillment partners – with third-party partners who manufacture and ship Products based on your Creations, or process payments and in-app purchases.
- Legal reasons – if required to do so by law or in response to valid legal requests, or to protect our rights, safety, or property, or that of our users or the public.
- Business transfers – in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.
Whenever possible, we require third parties to use your information only as needed to provide services to us and to handle it in a secure and lawful manner.
5. Third-Party Services We Use
To operate the Service, we rely on trusted third-party tools. These tools collect data as described below.
5.1 Firebase (Analytics & App Performance)
We use Google Firebase to understand how users interact with the app and to improve performance.
Firebase collects:
- Device information
- Usage data
- Crash logs
- App interaction patterns
Firebase does not receive your personal Creations, messages, or payment data.
Learn more: Firebase Privacy and Support
5.2 Stripe (Payments)
We use Stripe to process payments and manage purchase transactions.
Stripe collects payment details directly from you (e.g., card number, billing postal code). We do not store or have access to full payment card information.
Stripe may collect:
- - Payment method details
- - Transaction information
- - Fraud prevention data
- - Billing information
Learn more: Stripe on Privacy
6. Data Retention
We keep personal data only as long as necessary to:
- Provide the Service
- Fulfill legal, accounting, and reporting obligations
- Resolve disputes and enforce agreements
When no longer needed, we delete or anonymize the data.
7. Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed 100% secure, and you use the Service at your own risk.
You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Made In Motion is based in the United States. Your data may be stored or processed in the U.S. or other countries where our service providers operate.
Where legally required, we implement safeguards for international data transfers.
9. Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access – request a copy of the personal information we hold about you.
- Correction – request corrections to inaccurate or incomplete information.
- Deletion – request that we delete certain information, subject to legal or contractual obligations.
- Restriction – request that we limit our use of your information in some circumstances.
- Objection – object to certain processing, including for direct marketing.
- Portability – request a copy of your data in a structured, machine-readable format where applicable.
- Withdraw consent – where processing is based on consent, you may withdraw it at any time.
To exercise your rights, contact us at support@madeinmotionapp.com. We may need to verify your identity before processing your request.
You may also have the right to lodge a complaint with your local data protection authority.
10. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that a child under 13 has provided us with personal information, please contact us at support@madeinmotionapp.com.
If we become aware that we have collected such information, we will take steps to delete it.
11. Third-Party Links and Services
The Service may contain links to third-party websites, services, or apps that we do not control. This Privacy Policy does not apply to those third parties.
We encourage you to review the privacy policies of any third-party services you use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and may provide additional notice where required by law.
Your continued use of the Service after any changes become effective signifies your acceptance of the updated Privacy Policy.
13. Contacting Us
Questions about this Privacy Policy? Email us at: support@madeinmotionapp.com
